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Wednesday, December 19, 2012

Four Seasons Hr Practices

Introduction The Four Seasons chain started in 1960 with Sharp, a visionary. In magnetic north America, Sharp introduced a new definition to luxury. He focussed on quality and service-based, mid-sized hotels differentiating the chain from its competitors. Within its first fewer years of operations, the come with had grown from a small motel in Toronto to a chain of hotels, villas and resorts across the world. Currently, The Four Seasons is running 82 properties in 34 countries and has 33,185 employees. With an increase of competition, Sharp is now tone into the best service strategies and HR development for the hotel chain. Figure 1. bribe Analysis Four Seasons Issue Analysis Who Isiadore Sharp (CEO) Kathleen Taylor (COO and co-president) What Continue to serve guests with a incessant luxurious and personalised service Reduce turnover judge and retain skilled employees Why Company expansion and sustainable growth of existing business operations. Maintain a constant and quality service end-to-end hotels When2009 In an era of increase demand for exceptional and personalised service How Having a good HR department in auberge to select the right populate , train them and retain the skilled employees.
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Following the issue analysis, it has been identify that the main concern of the company, stated in the case, is keeping the quality of the HR practices that was focused on attracting and retaining the best people in the industry, maintain the same service culture to prevent it from getting diluted. It impart be a challenge for Four Seasons to maintain its operate on culture with the companys prospects. 2 Introduce the company and its position in the hospitality industry. Is it an employer of choice? The Four Seasons has been expanding throughout the years and been concentrated in four main strategies. Firstly, they started by focusing on mid-sized luxurious hotels with exceptional quality. Secondly, they have a personalised and... If you want to get a full essay, order it on our website: Orderessay

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