Measuring good Supply Chain Management Processes: The Application of the Q-Sort Technique
Sakun Boon-itt and Chanida Pongpanarat
for specific constructs or scales reflecting a service egress range practices. Thus, in that location has been subatomic research to date on service impart fibril related to the schooling of sound measurement constructs or scales. For this reason, it is needed for researchers to operationalize and validate confirmablely sound scales to measure the service supply chain processes. The aim of this study is to develop a meaning(prenominal) scale to measure service supply chain focal point processes. For this reason, it is necessary to find appropriate methodologies to develop robust empirical scales to measure supply chain integration. In other words, there is a need for researchers to operationalize and validate scales to measure the supply chain management practices in service industry. The Q-sort technique could be adept in this regard [2]. In this study, the basic procedure is to urinate 12 practitioners working in the service business acting as respondents.
The scales were sorted into several groups, with each group alike(p) to a specific dimension (process), based on the similarities and differences among them. match to [3], there are seven theoretical processes of service supply chain including: (1) Demand Management, (2) Capacity and Resource Management, (3) Customer relationship Management, (4) Supplier Relationship Management, (5) Order Process Management, (6) Service effect Management, and (7) Information and Technology Management. This paper applies the Q-sort technique to the scale development process in order to address the reliability and grimness problems caused by subjectivity of the supply chain management in service. In other words, this study provides an overview of Q-sort technique to test whether these constructs could be described...If you want to get a full essay, order it on our website: Orderessay
If you want to get a full essay, wisit our page: write my essay .
No comments:
Post a Comment